Elusive Vinyl Records for the Discerning Collector

Terms & Conditions

Governing Law

Tunes Limited submit to the non-exclusive jurisdiction of the English Courts, in accordance with the laws of England.

Pricing

In the event of any goods being offered for sale at an incorrect price, we reserve the right to withdraw the items from sale, at any point prior to shipping. We will contact you if such a situation arises. We will also contact you should additional postages charges apply for any order.

Product Warranties

  • All Tunes products are warranted against material defects or workmanship for a period of 60 days from the date of purchase.
  • This warranty is only valid with original receipt of purchase.
  • Normal wear and tear, damage due to misuse, negligence or alteration to the product are not covered under the Tunes warranty.

Please visit our Shipping & Returns Page for details on how to make a warranty claim.

Acknowledgement of Order

  • We will acknowledge all orders by email, unless your email address has been entered incorrectly which may ultimately lead to a delay in dispatching your order.
  • You must ensure that you type your e-mail address correctly, as the order confirmation e-mail is sent automatically and won't get to you if you make a spelling mistake.

Order Acceptance

  • Your credit/debit card will be charged for the cost of the goods plus the respective postage charges whilst your order is being processed. Once your payment has been authorised then your order has been accepted and the goods will be shipped, usually within 24 hours of authorisation.
  • Any email, on-screen receipt or other acknowledgement of your order is merely to report that your request has been received and does not in any way denote acceptance of your order, regardless of any wording on the email or the receipt.
  • Tunes Limited reserves the right, at any time prior to acceptance, to refuse any order or any part of an order, or to require further or better information to enable it to evaluate and/or process the order.
  • All goods remain the property of Tunes Limited until paid for in full.

Complaints

  • In the unlikely event that you have a complaint about our site or service, please use the form on our Contact Page and we will attempt to remedy the situation.
  • We endeavour to respond to all complaints within five days and resolve them within a further seven days.
  • Your statutory rights are not affected.

Images & Videos

All images are for illustrative purposes only, colours may vary slightly from those shown. All images and videos displayed on this site were prepared by Tunes and may not be used by any third party without consent.

Logos and Trademarks

All trademarks and logos are the intellectual property of Tunes Limited and its partners.

Copyright © 2020 Tunes Limited